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UK Workshops and 1:1 training

 

TERMS OF BUSINESS
ORDERING ONLINE
Ordering Online with us is safe and secure! All our online payments on this site are processed by www.paypal.com

We don't compromise our customer's credit/debit card information. We never see your card details because it is all handled by www.paypal.com on this site,you can rest assured that your details are safe and secure!

We encourage you to feel comfortable using your credit/debit card to buy products from our site. However, if you wish you may also pay by other methods such as postal order or check. However please note: All checks must be in British Pound Sterling. We do not cash USD checks.

Also, personal checks will delay your order, as we must wait for your funds to clear before we ship any products. To order by check visit the mail order page of this site.

As you can see we like to make it clear just what you will pay for each product. We have no hidden charges and all prices on this site include either First Class UK postage or Airmail postage anywhere in the world.

Although items are usually dispatched within 48 hours of your payment clearing, large order's, orders at busy times of the year and orders from remote parts of the World can take a little longer to arrive both with us and then with you.

Therefore: PLEASE ALLOW A MAXIMUM 28 DAYS FOR DELIVERY

RETURN & REFUND POLICY (SATISFACTION GUARANTEE)
Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives as exchanges can only be made if reported within three days of receipt of your goods.

Note: Due to the training methods exposed in the courses and associated products (i.e. videos/DVDs) we sell, we are unable to issue refunds under any circumstances.

However we will of course immediately replace these products if they appear to be faulty.

Should you have any questions, please do not hesitate in contacting us.

PRIVACY
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this site.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

If you join our mailing list then your email address will not be passed onto any third party company. You will not receive junk mail as a result of joining our mailing list.

CONDITIONS OF SALE
All training video tapes are currently supplied in VHS/PAL, NTSC or SECAM formats, they are also available in DVD format (you'll need a player compatible with DVD-R) and it is your own responsibility to select the correct format when ordering, as errors on your part will be chargeable at the full price.

All items advertised on this site are intended as training and educational material for information purposes only and are therefore supplied as exempt from any certification.

No liability whatsoever will be considered or accepted by Yellow Bamboo International or any of its associates, individuals or associated companies whether operating with or operating for the organisation, in relation to the products and courses advertised on this site.

You agree to take full responsibility for using any of the information on this site or products purchased from us and are advised to get suitable insurance cover before using any of the information we sell.

By ordering and authorising payment for products, courses or services advertised on this site you are confirming your acceptance and agreement of all these conditions and also confirming that you will not misuse any of the knowledge and techniques you gain from our products.

Deposits

If you pay a deposit for a training course and you are unable to attend the course then your deposit will be held agianst future training courses, you can of course use the depoist for purchasing goods to the value of your deposit. If you have booked a training course and you give less than 1 month notice to cancel then your depoist will be void. Please note that by placing any order for courses and goods you accept these terms of trading.

If you have any questions then feel free to mail me prior to placing your4 order.

 

© 2004 Yellow Bamboo International

 

 

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